Gifts
keyboard_arrow_down
Frequently Asked Questions (FAQ)
1. What type of jewellery is available on your website?
We offer earrings, bali, necklaces, rings, bracelets, and the latest fashion jewellery designs.
2. Are the product photos real?
Yes, all product photos shown on the website are real. Slight color differences may occur due to lighting and screen settings.
3. How can I place an order?
You can select your favorite product, click on “Add to Cart,” and complete the checkout process.
4. Is Cash on Delivery (COD) available?
Yes, COD is available for selected locations.
5. How long does delivery take?
Normally, delivery takes 3–7 working days depending on your location.
6. Do you offer free shipping?
Yes, free shipping is available on minimum order value.
7. How can I track my order?
Once your order is dispatched, you will receive a tracking ID via SMS or email.
8. Is the jewellery waterproof?
Some products are waterproof while some are fashion jewellery. Product details are mentioned in the description.
9. Will the jewellery color fade?
With proper care, the shine and color of the jewellery will last for a long time. Avoid water, perfume, and chemicals.
10. What is your return or exchange policy?
If you receive a damaged or wrong product, you can request a replacement or exchange.
11. What payment methods are available?
We accept UPI, Debit Card, Credit Card, Net Banking, and Cash on Delivery.
12. Can I cancel my order?
Yes, cancellation is possible before the order is dispatched.
13. Do you offer customized jewellery?
Yes, customized options are available for selected products.
14. How can I contact customer support?
You can contact us through WhatsApp, Instagram, or email.
15. Do you accept bulk orders?
Yes, we offer special pricing for resellers and bulk orders.
16. How should I store jewellery safely?
Keep the jewellery in a dry place and avoid direct sunlight and water.
17. Do you accept Instagram orders?
Yes, we accept orders through both Instagram and the website.
18. Is gift packaging available?
Yes, gift packaging is available for selected orders.
19. Will I receive an order confirmation message?
Yes, you will receive a confirmation SMS or email after your order is successfully placed.
20. How often do you update new jewellery collections?
We regularly update our website with new trendy jewellery collections.
Get In The Know
Sign up to our newsletter for information on sales, delightful content and new additions to the
colloection:
